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Articles

Focus On Hosting Connecticut

Business United May 2003

Hosting Connecticut, LLC is a Windsor-based website development company dedicated to taking the mystery out of online business.

Partners Paula M. Pierce and Shelley Sullivan live minutes from each other but never met until they joined an online business forum where Shelley was networking in support of her website hosting and merchant account business and Paula her web development business. Once they realized they both lived in Windsor and had complementary services, they decided to join forces and launch Hosting Connecticut to offer the local community a one-stop shop for online business.

Hosting Connecticut offers a simple solution to the problem: how do I get my business online? Here, all the pieces come together; domain registration, web site design, hosting, e-commerce, credit card capability and more. There's no need to use four or more different companies to do business online.

"We see this as a vital need in our community. Many businesses just don't have the time to learn how to make a successful transition to online sales. It's a whole different ball game from the offline business world," says Sullivan.

"It's confusing for people to see huge differences in pricing and not know what's reasonable and what's way out of line. For instance, some registrars charge $20, $25, even $35 to register a domain name. We charge $14.95 for the exact same service," says Pierce. "And we register domains free for new hosting clients."

Since opening in January, Hosting Connecticut has enhanced its initial offering to provide online marketing services including website evaluations and search engine optimization and submission.
"Online marketing can seem daunting at first, but it can be easily implemented. There's a learning process for those that are only familiar with traditional offline marketing, but the two methods work very effectively together," says Pierce.

The partners are expanding their other services, as well. "We've always offered merchant accounts and e-commerce solutions, but we're finding that we are competitive in credit card processing offline, too." Hosting Connecticut offers free analysis of existing merchant fees. "We take a look at the last few months' processing reports and often find that we can provide better rates," says Sullivan.

The website design side of the business is growing daily. Due to a flood of new business, Hosting Connecticut has hired two additional web site designers. "We never want our clients to feel neglected." Many businesses have horror stories about their designer or their host never calling them back or putting them off when they need help. "We always make time for our clients and will add additional staff as necessary to make sure their needs are met," says Pierce.