Home About Support Search Contact
Support Manual
Mail Manager
Mail Manager is used to create your email address, email forwarding, and autoresponders for your account, and can be accessed from within your control panel. Below is an example of what Mail Manager looks like. You will initially see two email accounts, one named your username and one named default.To create a new email address simply click on the "Add" button located at the top of the page and you will be taken to the following screen. The username should be JUST the first part of the email account. For example, if you want to set up an account for julie@juliesworld.com, your username would be julie.
Click on any email address user name on the leftside of the screen and you will see all the info about that email address. Here you can change the password, delete the email address, give the user a disk space quota, set up email forwarding to another email address on the domain or outside your domain, and setup an autoresponder.Ssimply click on the address you want to forward and type in the email address you would like the email to be forwarded to.
Once you've made your choices, just be sure to scroll to the bottom of the screen and click the save button to save your changes.
Note: You cannot double forward accounts. For instance, if you want your email account for support@yourdomain.com to go to julie@yourdomain.com, you cannot then forward julie@yourdomain.com to any other e-mail address.
An autoresponder is an email message that is automatically sent back to the person that sent you email. Autoresponders are generally used to provide sales information, thank you notes, or confirmation that an email was received.
You can create an autoresponder for any email account that you have listed in your Mail Manager. Simply click the email account that you want to create an autoresponder for and you will be taken to the same screen that you Change Password, Delete, or choose Forwarding Options for that email account. Be sure to save your changes.
Your default email account is setup as a "Catch All" account, meaning that any email coming to anything@yourdomain.com is delivered to your default account, so you don't have to set up aliases if you leave your Default on and forwarded to your main email account.
If you do NOT wish to accept defaulted email on your domain, click on the Default email from your list of email accounts, and choose Reject messages and do not send an auto- responder (i.e. reject all email that does not have an address above.)
This is an effective way to prevent spam from coming through your domain. Basically, if someone does not specifically address the e-mail to a valid e-mail account on your domain, the e-mail will be bounced back.
All users can be assigned a mailbox quota when their mailboxes are created. You can view the individual quota usage and limits on in the left-hand panel of the Mail Manager homepage.
In front of each user’s name, there are three columns displayed:
Mailbox Quota [MB], a progress bar, and Actual Mailbox [MB].The first column shows the mailbox quota allocated to each user. The figures displayed also act as links to each user’s Edit Account page.
The second column displays a progress bar, which graphically represents the percentage of quota used.
The third column shows the disk space actually used, in Megabytes (MB).
• If the quota used is less than fifty percent, the progress bar will be green.
• If the quota used is between fifty and seventy-five percent, the progress bar will be yellow.
• If the quota used is greater than seventy-five percent, the progress bar will be red.
If quota is not set for a particular user then the Mailbox Quota column will display zero. No progress bar will displayed, and the third column will display the Actual used quota by the user.
A quota of zero means that the upper limit for the user is the unused space on the domain.
The Default account will be displayed at the bottom of the email account list irrespective of the sorting order selected.
Total Quota Set is the total space allowed for all mail boxes, shown in Megabytes (MBs). It is the cumulative value of Mailbox Quota for all the users.
Total Email Quota Used is the total quota used for all users for whom quota has been set.
You may set the over-quota auto-responder text. When email is sent to a mailbox that is over-quota, the message you set will be automatically sent to the message’s sender.
To set the over-quota auto-responder
1 Click the Set Over - Quota Auto - Responder here link.
2 Enter or add the auto-responder text in the given text area.
Click Save to save your changes, or click Cancel to make no changes and return to the Mail Manager homepage.
Click for more info on Mailing List, Quaranteen and Spamguard (they're seen in the first screenshot above.
Copyright
© 2003-2007 Hosting Connecticut, LLC.
Resellers of Hosting Connecticut, LLC. may reproduce this manual on their sites.