Support Manual

Webmail
If you aren't using Webmail (web-based email), you're missing out! It's so easy
to use and fun too!
You
can use webmail to retrieve and send email from your domain (you@yourdomain.com)
from any internet connected computer!
Just
go to http://www.yourdomain.com/up (you'll see the following)
Enter
the username and password you setup for your mail email address in your Mail
Manager. Your user name is whatever is before the @ sign. Each email address
need to be checked separately. (The first time you use webmail you'll be asked
to set up your webmail preferences. You can scroll down and click SAVE until you're
more familiar with webmail.)
Here
is a shot of what webmail looks like when you log in - you'll see your inbox and
any email that has arrived for you:
Tools
at the top of the screen:
"New"
- click New to type a new email message
"Folders"
- click this to create folders in which to organize your email
"AddrBook"
- a place to keep your favorite email addresses
"Filters"
- keep out that nasty spam!
"AdvSearch"
- search the content of your email
"Refresh"
- refresh the screen and see any new emails that came in since you logged in
"To
Trash" - delete an email message
"Calendar"
- view and edit your calendar
"Pref"
- set your prefernces (how many emails you see on each screen, background, additional
filtering options, "You've got mail" sounds, etc
"Logout"
- logout and go back to login screen - so you can check your other email address
accounts
Here
are some of the benefits of using your webmail account to check your email:
- Check email from
any computer with an internet connection.
- If you leave the
email on the server after viewing it you can still download the messages to your
home/work computer if you want to.
- Settings and Preferences
allow background changes, theme changes, calendar options and message filtering
options
- Spell check included
with composition of emails.
- Search and Advanced
Searching capabilities can be carried out on numerous fields and criteria.
- Calendar functionality
that will send messages to specified email addresses as a reminder of an event.
- Session timed
logouts have been instituted for additional security; the time out duration is
configured in the User Preferences screen.
- Importing of address
books from other mail programs.
- Several "you've
got mail" types of audio alert messages that you can choose from. There's
even a Monty Python version and one from Bugs Bunny!
- Pre-installed
spam filters that you can to (these filters only affect webmail)
To use your webmail
point your browser to http://www.yourdomain.com/up and use the user name and password
you set up for each email account to retrieve email. If you are unsure of your
email passwords, login to your control panel, click Mail Manager, and change the
password.
To see how to send and receive email from a program such as Outlook or Eudora,
click Email Software Settings